FAQ

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer support team within 30 days of receiving your shipment for assistance with returns or exchanges.
Where is Clark & Hagen based?

We are proudly based in Canada. As a Canadian woman-owned company, we prioritize supporting local businesses and artisans while maintaining the highest quality standards.
Do you ship internationally?

Yes, we offer international shipping to select countries. Please check our shipping policies for more information on available destinations and delivery times.
Are your products vegan and cruelty-free?

Yes, all of our products at Clark & Hagen are carefully curated to be vegan and cruelty-free. We are committed to providing ethically sourced and sustainable options for our customers, ensuring that no animals are harmed in the making of our products.
How are your products curated?

We take great care in selecting each product to ensure it meets our standards of excellence. Our team of experts rigorously evaluates each item for quality, sustainability, and ethical sourcing before it is added to our collection.